New Equipment
*May depend on manufacturer discretion
  • Returns or exchanges not accepted with devices shipping direct from manufacturer. Contact us for inquires
  • Warranty Offered
  • *Return policy may change depending on manufacturer



Used Equipment
*Unless otherwise noted
  • Returns or exchanges offered only for defective equipment/devices, or products not as described
  • 90-day warranty offered
  • Equipment must be returned in original condition, with buyer paying return shipping.


Misc. Items
*For products not categorized in the previous two sections
  • Returns of exchanges accepted within 14-days of delivery (buyer pays return shipping)
  • No warranty offered
  • Item must arrive in original condition, using original packaging if possible.


Blue River Medical, Inc. will attempt to do everything possible to ensure that out products meet your expectations. We attempt to clearly detail our return policy upon purchase and share our return policy with you. The above information details our guidelines for returns and exchanges on both new and used equipment, along with other products available to purchase at

If our return policy still leaves you unsure, or leaves you with more questions, please contact us prior to purchase.